Our focus is on cross-media, cross-device creative marketing communications that deliver valuable ROI.
Our work represents over 25 years of experience for both consumer and business to business markets on a wide range of accounts. We work seamlessly with corporate marketing and IT departments to extend their capabilities without extending their overhead and combine state-of-the-art marketing, technical and creative to deliver unique and measurable solutions.
Our intention from the start was to be communications architects and that meant learning a lot of technologies–which we became expert at. Many of the things other firms need to go outside for we can do in-house. The way we work with clients is to provide value that they cannot get elsewhere through in-depth technological expertise, experience on world-class brands and award-winning creative work.
How do you work with clients?
We work on a project basis or on retainer. We are extremely flexible because we’re small and responsive.
How many staff do you have?
We are small, consequently we are extremely cost effective. There are usually four staff and a list of contract personnel we work with that have specific skill-sets or industry expertise depending on our client load.
What skills do you have in-house?
We have all the skills required to produce the work seen in our portfolio. Our technological expertise is leading edge and maintained through constant study. Consequently we rarely go outside and if we do it is for detailed, back-end programming such as integrating databases into websites such as for an insurance company where we needed to integrate actuarial data into online estimate systems. Here are some:
- Creative Development–Art & Copy
- Art Direction & Design
- Web Design & Development
- UI/UX Development
- Email Marketing
- C++, pHp and other programming & mark-up languages
- HTML & CSS
- SEO Marketing
- Multivariate Web Testing
- Social Media Development
- Advertising & Promotion
- Marketing Communications
- Corporate Communications
- Team & Production Management
What if you do something we don’t like?
Our policy is to work with clients until they are satisfied. We start with an agreement on a certain number of concepts and work through a series of presentation meetings winnowing down the ideas until everyone is onboard. If necessary, we will evolve a new series of ideas. A tool we use is our proprietary Tactics Kit which is system of developing creative through step by step agreements until everyone is behind the project 100%
Can I change the project parameters or cancel at any time?
At the outset we will come to an agreement over what costs are covered if the project parameters change and how to re-approach it cost effectively. For cancelations, the standard operating procedure is to cover all costs to date as agreed upon in the initial estimate.
Since you have worked with Fortune 1000 companies, are you too big for our needs?
We have worked with all sizes of companies down to sole proprietorships. What is important to us is the quality and effectiveness of the product,. not the size of the company. We are a great cost-effective solution for a small enterprise needing world-class marketing communications. We help make great brands.
We are large demanding company, are you too small for us?
We are experienced in handling nearly any size of project and huge workloads. We can ramp up for any volume or speed of delivery–but we have rarely been required to do so. We have learned speed from the voracious demands of the entertainment industry and quantity through working with the financial industry where there are many variations of highly complex pieces in each project. We can deliver to nearly any corporate requirements through our existing structure.
Will you assign inexperienced staff to work on our projects?
Everyone in our small office is experienced with world-class brands. Unlike large agencies, we don’t have rooms full of kid-creatives hacking out work. Everything we do is hands-on done by experts with track records of successful results.
What are your offices like?
We have been in the same location since we started–a 100 year old craftsman house in the Hollywood Hills in the historic “Hollywoodland” community of the 1920’s. It’s small, cramped at times and a full on work space. We don’t have fancy conference rooms and it is not really client friendly, but that’s how we can be cost effective and keep our overhead low. If the person you use for websites, advertising and communications drives a better car that you and has better offices, chances are you’re using the wrong guy.
Have you won any awards?
We have won dozens of national awards for our work. Here are a few:
- New York Art Directors Club
- West Coast Art Directors Club
- Los Angeles Art Directors Club
- ANDY Advertising Club Of New York
- Hollywood Reporter Key Art Award-Gold
- Art Direction Magazine
- LULU Advertising Women of Los Angeles
- Broadcasting Promotion Association
- Illustration West-Society of Illustrators
- PIA Printing Industries of America
Once a job is estimated and approved, are there additional costs?
No. The signed estimate is a firm purchase order of the final costs. If the job parameters are changed, a new estimate is done and agreed upon. No outside costs are ever accrued without a client’s signed approval beforehand.
Are your digital files and data secure?
Yes. We have a time-tested, tried and true backup and redundancy system that covers all work for clients. In addition, there are secure offsite and cloud backup systems to guard against loss. All work completed is archived and kept secure in perpetuity.
How do you work with client’s in-house computer networks and systems?
We are very experienced working with all kinds of protocol and many corporate IT teams. We maintain up-to-date Windows and Mac systems with all common software and can interface seamlessly with any company’s environment just as if we were co-workers. All files and documents are reconfigured around the client’s systems and capabilities so it is easy to work with us.
Do you work with agencies?
We have worked with many of the top advertising agencies. Our background includes senior creative posts with Young & Rubicam, Dentsu and others. Here are some of the agencies we have worked with:
- Young & Rubicam
- The Evans Group
- Colby & Partners
- Horlick Levin Advertising
- Kaiser Advertising
- The Phelps Group
- The Cimarron Group
- Fotouhi Alonso Cameron Advertising
- Snyder Advertising
- Air Creative Group
- Kalis & Savage Advertising
- White & Associates
- Willardson & Associates
- The Designory
- Metro Advertising